About Reliance Insurance Agencies Ltd.

Distinguished as one of Western Canada's largest independent brokerages, Reliance Insurance stands as a pillar of innovation, integrity, and commitment. Operating since 1983, this 100% Canadian-owned family business has consistently prioritized tailored insurance solutions across a spectrum, be it commercial, home, auto, marine, or life insurance segments. What sets us apart? Respect, integrity, teamwork, customer focus, fun, competition, and rewards. At Reliance Insurance, we set you up for success by fostering a collaborative culture in your forever home where you can be a part of something larger - the Reliance Insurance Family. 

To dive deeper into our legacy and know more about us, please visit: reliance.ca

About the Opportunity

Reliance Insurance has an exciting opportunity for a full-time Account Manager, Commercial Insurance, to join our team in our brand-new Burnaby, BC headquarters.

As our new Account Manager, you’re not just maintaining a book; you’re curating trust with our long-term VIP clients. Your significant contributions include:

• Maintaining and expanding the book of long-term commercial VIP clients
• Engaging directly with clients for renewals, record-keeping, and policy updates
• Streamlining the process for C/L renewals, endorsements, and cancellations
• Collaborating with insurers on underwriting, new business terms, and related tasks
• Issuing certificates, bonds, and handling special event insurance promptly
• Overseeing accounts receivable and efficiently managing abeyances
• Proactively diving into new business territories and following up on leads
• Leveraging technology tools, including EPIC and MS Office, for operational efficiency

About You

To qualify, candidates must possess a CAIB 2 / Level 2 BC Insurance license. Preference will be given to those with at least 5 years of current experience, however, candidates with less than 5 years under their belt are still welcome to apply!

A thorough knowledge of commercial insurance is imperative, and background in Directors & Officers, Errors & Omissions Insurance, or even financial statements will be considered assets.

Familiarity with software like EPIC, Outlook, Word, and Excel will be paramount to navigating this role.

What will set you apart:

• Your unmatched ability to multitask, ensuring attention to every detail
• Strong organizational prowess that keeps you ahead of the curve
• Stellar communication skills are the cornerstone of all your professional interactions
• The capacity to thrive both in a team setting and autonomously
• An entrepreneurial spirit: being a self-starter who seeks solutions and largely operates independently, though mentorship is always at arm's length
• An instinctive knack for problem-solving, always prioritizing the client’s needs
• Unwavering integrity and ethics that guide your every move

To top it all, while your role demands the highest standards, administrative tasks are fully covered. This ensures that as an account manager, you're laser-focused on what truly matters: building and fortifying client relationships.

This is a rewarding opportunity for a seasoned account manager eager to manage a portfolio of long-standing clients, ensuring they receive the premium service synonymous with Reliance Insurance!

About the Benefits

As part of the Reliance Insurance family, we offer a competitive starting base salary of $80K+, evaluated based on your industry skills and level of experience. In addition, commissions on an existing portfolio (as well as 25% on new business sales), will allow you to maximize your earning potential!

Joining our team also means receiving the following:

• Up to $100-120K in average annual earning potential (base salary + commissions earned)
• 100% Employer-covered health and paramedical benefits
• RRSP matching
• Generous vacation and personal days allowance
• Complimentary parking for our staff 
• Learning & Development opportunities for personal and professional growth
• Fun company events (e.g., birthday luncheons, spontaneous food truck treats, industry trade shows, and outings to Canucks games and top-tier concerts)
• A commitment to promoting from within, recognizing the talents and dedication of our team
• Opportunity to join our collaborative, supportive, and pet-friendly work culture
• Joining a diverse team with an inclusive approach of embracing individuals from all genders, cultures, and backgrounds
• Being part of a stable company experiencing growth - operating for 40 years!

If you're passionate about serving long-standing clients and enjoy ensuring they experience top-tier service with Reliance Insurance, we'd love to connect with you - apply today!

Interested in working for Reliance Insurance, but may be unqualified for this position? Check out our other open roles on our Careers page!